Privacy Notice
How MARS handles the personal data you send through the enquiry form on this website.
MARS GREENTECH SDN BHD (“MARS”, “we” or “us”) is responsible for the personal information handled through this website. This notice explains how we collect, use, disclose and protect that information in accordance with Malaysia’s Personal Data Protection Act 2010, as amended.
Information we collect
We collect the information you submit through our enquiry form, including your name, company name, email address, telephone number if provided, enquiry type and message. We also retain related correspondence. Please provide only information relevant to your enquiry. Do not submit identification documents, payment details, health information or other sensitive personal information through the general enquiry form.
How we use your information
We use your information to respond to your enquiry, direct it to the appropriate MARS team, carry out relevant follow-up and maintain enquiry records. This may include enquiries about motorcycles, dealer opportunities, fleet solutions, partnerships or media matters. We also use relevant technical information to operate and protect the website. We do not use enquiry information for unrelated advertising.
Who may receive your information
Enquiry information is accessible to authorised MARS personnel who need it to handle your request. Service providers supporting our website hosting, email and IT systems may also process relevant information as necessary to provide those services. We may disclose information where required or permitted by applicable law, including to relevant authorities. We do not sell your personal information or share it with third parties for advertising.
Retention and security
We retain personal information only for as long as reasonably necessary to handle your enquiry and follow-up, maintain relevant business records and meet applicable legal requirements. Information no longer needed will be securely deleted or anonymised. We take reasonable measures to protect personal information against unauthorised access, misuse, loss or disclosure.
Your rights and choices
You may ask us for access to the personal data we hold about you, ask us to correct it, or ask us to limit or stop using it. Use the enquiry form to make that request and we will respond within a reasonable period. If you are not satisfied with our response, you may contact the Personal Data Protection Commissioner of Malaysia.
Cookies and technical storage
This website does not use non-essential cookies for advertising, profiling or third-party analytics. Strictly necessary technical storage and server logs may be used to operate and secure the website.
Contact us
For privacy questions, complaints or requests, contact: Privacy Enquiries — MARS GREENTECH SDN BHDEmail: enquiries@marsgreentech.com You may also use the enquiry form on our contact page.
Updates to this notice
We may update this notice when our website or information-handling practices change. The latest version and update date will be published on this page.